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New Canaan Businesses Blast Elm Street Construction

Local merchants owners say noise, congestion drive away customers.

On a recent Monday morning, Christy Ryan—the manager of Sara Campbell on Elm Street—faced a dilemma.

"It's a beautiful day, I could open the door," she said. "But it's so loud outside."

Directly outside the boutique's door, workers with Connecticut Light and Power were drilling and hammering as part of an ongoing electrical construction project on New Canaan's main drag. Workers are mending wires beneath the street, near the Park Street intersection.

Ryan said the busiess—a satellite shop of a Boston-based clothing store—had seen only one customer between the hours of 10 a.m. and noon.

"It's a big time problem," she said. "Everyday it's a different truck."

"It [was] an issue all summer," she added. "People just don't come in."

Pauline Dora, owner of Design Solutions, said work crews were also outside her store for two or three weeks in October. She said their presence definitely has had a negative impact on her business.

“Why they didn’t do everything at one time is beyond me,” Dora told Patch. “The only thing that’s good is they don’t work Saturday and Sunday.”

Dora said the crews never come in to talk and give her updates on the progress of the work.

“Why can’t they park their trucks in the alley,” she said. “God forbid the guys walk 10 feet.”

Work is expected to be wrapped up in three weeks, Dora said.

Lauren January 14, 2013 at 11:56 PM
thank God she doesn't own a shop in a real city where there is working and noise on a daily basis!
Baffled Resident January 15, 2013 at 01:11 AM
Why would they come into your store to give you updates? Have you considered that it's public relations job to to handle that anyway? Besides, they couldn't get into your store with their toolbelts on anyway. Talk about cluttered...................
marilyn January 15, 2013 at 12:00 PM
Trust me, if they went into DS they would be chased out in a heartbeat.
Glen K Dunbar January 15, 2013 at 04:38 PM
Pauline has a right to voice concern I think. I LOVE her store and have bought several gifts there. As for congestion...if it were too congested I might opt to go another place. So, Pauline has a point. Not sure what it is they are doing anyhow. Why is it grown ups are always fixing things that do not need fixing?? No disrespect but I am on Pauline side all the way, That lady is like a Grandma to me,. GLEN
LittlePatchGirl February 19, 2013 at 01:00 PM
I'd say it's the hard-sell blonde saleswoman in Sara Campbell that's the problem. Good god who needs that aggravation. Beautiful clothes - but I won't step foot back in the place.

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